Secured Express achieves FORS gold accreditation
trading as Secured Mail, has achieved the Fleet Operator Recognition Scheme
(FORS) gold standard.
The company, part of
The Delivery Group, is one of the largest eCommerce, postal and retail
logistics businesses in the UK, collecting, sorting and delivering over 450
million items every year.
When looking for a
standard against which to benchmark its operations, Secured Express opted for
FORS. Recognised by many as the nationwide standard for best practice and
continuous operational improvement, FORS accreditation represents the highest
standards in the industry.
Covering Royal Mail
centres from Aberdeen, across the UK and Northern Ireland, down to Devon in the
Southwest of England, the company carries post and packages across the UK.
A 13% reduction in
traffic incidents, and reduced driver turnover, are just a few of the ways that
the company has benefitted from FORS membership.
With 65 vehicles in
the fleet, excluding company cars, the driver training opportunities have been
particularly helpful to empower and upskill drivers, ensuring a consistent
performance across the fleet, and satisfaction has resulted in lower driver
turnover numbers, it is claimed.
With vans and
lorries of varying sizes travelling over the UK, the company found that FORS
acted as an important ‘badge of honour’, particularly when travelling through
major cities including London, Manchester and Newcastle which have renewed
their focus on safety and environmental issues.
“FORS gold status
demonstrates that our fleet operations are performing at the highest level.
Safety is a priority for us, as we send our drivers across the country, so
training our drivers and ensuring our vehicles are safe and efficient is really
important,” said Scott Austin, Secured Mail’s quality and compliance manager.
There are now more
than 200 FORS gold members.